I baji Privacy Policy — How We Protect Your Information

1Introduction

I baji is a safe and trusted online gaming platform for users in Bangladesh. We believe that protecting each player's personal information is one of our most important responsibilities.

This Privacy Policy clearly sets out what data i baji collects, why, how it is used, and what steps we take to keep it safe. We want you to use our platform with complete transparency and enjoy your gaming experience with peace of mind.

If you have any questions about this Privacy Policy, you can reach our support team at any time.

2What Information We Collect

I baji only collects information required to deliver our services. Below is a breakdown of what we collect and when:

Information Collected at Registration

• Full Name & Date of Birth
• Email address and mobile number
• Residential Address & Country
• Preferred Currency

During Identity Verification (KYC)

• Copy of national ID or passport
• Driving license or other government-issued ID
• Proof of address document (utility bill or bank statement)

Automatically Collected Information

• IP address and device type
• Browser & Operating System Information
• Time Spent on Site & Browsing Patterns
• Cookies and session data

Data type	Reason for Collection	Retention Period
Personal Identification Information	Account Verification & KYC	5 years after account closure
Financial transaction information	Payment Processing	As required by law
Gaming activity information	Service Improvement & Security	3 Years
Technical Data (Logs)	Site Operations & Security	1 Year
Communication Records	Support Services	2 Years

3Purpose of data use

I baji uses collected information solely for the following purposes. Your data is never used beyond what is stated here:

• Creating and managing accounts, and verifying personal identity.
• Processing deposits, withdrawals, and other financial transactions.
• Ensuring platform security and preventing fraudulent activity.
• Providing customer support and resolving complaints.
• Sending promotional offers and bonuses (with your consent).
• Meeting legal and regulatory obligations.
• Improving platform quality and user experience.

4Data sharing

I baji never sells your personal data. However, your information may be shared with specific third parties in the following limited circumstances:

• Payment Processor: Necessary transaction information is shared with authorized payment gateways to process deposits and withdrawals.
• Identity Verification Provider: Information may be shared with regulatory-approved verification bodies for KYC purposes.
• Law enforcement agencies: Information may be disclosed in response to a lawful court order or valid request from a regulatory authority.
• Technology Partner: Technical data may be shared with cloud and server providers for site operations; however, they are bound by strict confidentiality agreements.

5Cookie Policy

I baji uses cookies to improve the user experience on our website. Cookies are small text files stored in your browser that help make the site easier to use.

Cookie types

• Essential cookies: Required for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
• Functional cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Collected to understand site usage patterns; no personally identifiable information is disclosed.

You can manage cookie preferences from your browser settings at any time. Please note that disabling essential cookies may affect certain platform features.

6Our data protection measures

I baji has implemented the highest technical and organizational measures to protect your information:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is protected using robust encryption algorithms.
• 24/7 security monitoring is active on our servers at all times.
• Payment information is handled in accordance with PCI-DSS standards.
• Only authorized personnel within i baji may access user information.
• Regular security audits and vulnerability assessments are conducted.

7Your Rights

Under i baji's Privacy Policy, you have the following rights:

• Right to access: You can request to see what information i baji holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Portability: You may request a copy of your data in a readable, portable format.
• Right to Withdraw from Marketing: You may opt out of receiving promotional messages at any time.

To exercise any of these rights, please contact the i baji support team. We will respond to your request within 30 days.

8Protection of Minors

I baji is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.

Parents are urged to ensure their children cannot access this platform. If you suspect unauthorized use, please contact our support team.

9Third-Party Links

The i baji website may occasionally reference third-party services. i baji is not responsible for the privacy practices of any third-party websites or services. We recommend reviewing their privacy policies before using those services.

Payment gateway providers operate under their own privacy policies. It is your responsibility to review their terms regarding how your information is handled during transactions.

10Policy Changes

I baji reserves the right to update this Privacy Policy in part or in full at any time. For significant changes, we will notify you via your registered email or a notice on the platform.

Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

11Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to the i baji support team. We are always here to help.

• Email: [email protected]
• Support Hours: 24 Hours, 7 Days a Week
• Response Time: Up to 30 Business Days